• On Sep 6, 2020
    Amy from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I will be traveling with my twin adult sons who have autism. They are 5'10" tall men who cannot accompany me into the ladies room. Are companion restrooms open during this time? What is the easiest way to locate them?

    Hi, Amy!  Thanks for bringing your question to planDisney!

    As the mom of a teenage son with autism, I can certainly understand the logistical struggles that can come along with traveling.  However, one of the reasons why my family and I return to Walt Disney World Resort yEAR after yEAR is that they always go above and beyond to accommodate individuals with special needs.  Be sure to stop by Guest Relations when you arrive for your first day of fun at one of the theme parks.  A Guest Relations Cast Member will be happy to discuss accommodations such as Disability Access Service that may help make the magic more accessible for your sons.

    Like you, I often rely on companion restrooms when I am out in public alone with my son.  Amy, I'm happy to tell you that numerous companion restrooms are located throughout Walt Disney World Resort, and they are available during the phased reopening process.  There is a handy restroom map on the Walt Disney World website that lists all the companion restroom locations.  When you are visiting the theme parks, you can also find the nearest companion restroom using your My Disney Experience mobile app.  Simply open your map and click on the location icon at the bottom of the screen to bring up the map.  When the map pops up, you can click on "Filter" at the top of the screen to select your location, then click the arrow at the top of the screen to open a drop-down menu.  Next, select "Restrooms" from the menu to view all of the restroom locations.  If you click on a particular restroom area within the map, it will show you if there is a companion restroom available at that location.  

    As you get ready for your visit to The Most Magical Place on Earth, you may find this Guide for Guests with Cognitive Disabilities helpful.  If you have any additional questions, please don't hesitate to ask.

    See ya real soon!
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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