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  • On Apr 1, 2022
    Alisha from CO Asked

    We are traveling as sisters with our youngest sister who is in a wheelchair and unable to bear weight for long. We are staying in the Grand Californian resort in an accessible room. Is it possible to request a shower chair for our stay?

    Greetings, and welcome to planDisney Alisha, thank you so much for reaching out to us!

    A Disneyland Resort vacation package staying at Disney’s Grand Californian Hotel & Spa is outstanding, congratulations!

    Alisha, I am pleased to inform you that Disneyland Resort Hotels offer Accessible Guest Rooms. When booking your vacation package online, please look for a checkbox beside “Search for Accessible Rooms” to see availability for your intended visit. Accessible Guest Rooms offer roll-in shower stalls with assistive devices, and/or bathtubs with fold-down seating for bathing. When you book your vacation package and indicate your preference for an accessible room, I recommend you contact Disney's Grand Californian Hotel & Spa directly to make your preference known and then it will be noted on your reservation folio.

    Tips:
    Kindly refer to Disneyland Resort’s Services for Guests with Disabilities to learn about the variety of accommodations that may serve your sister’s specific needs to afford her an inclusive and enjoyable visit.

    Once you have booked your Disneyland Resort vacation package, kindly link your reservation number to My Hotel Reservations in your My Disneyland planning area in your Disney account. As soon as you link your reservation because your theme park tickets are tied to your hotel reservation you will be able to secure Disneyland Resort – Theme Park Reservations for all in your travel party for each day of your valid theme park admission. Once you make your Disneyland Resort – Theme Park Reservations please look for an email confirmation that will present you with QR code(s), which you can access from your email using your mobile device, or you can print the email containing the QR code(s). It’s a good idea to bring this along in case you experience any difficulty entering your reserved theme park and then asked to present proof.

    Download the Disneyland Mobile App to manage your plans before and during your visit.  
    Update the Payment Method in the app to facilitate any app transactions such as Mobile Food & Beverage Ordering and adding the Disney Genie+ service once you enter the theme park.

    Enjoy direct entry from Disney’s Grand Californian Hotel & Spa to Disney California Adventure Park – please ensure you have a Disneyland Resort - Theme Park Reservation using valid theme park admission as well as your Guest Room Key to the Magic Card to present to the Cast Members for access to and from Disney California Adventure Park.

    Using the Disneyland Mobile App you will enjoy Disneyland’s Direct to Room through Disneyland's Digital Key Service during your stay if you wish.

    Alisha, it was my pleasure assisting you today and I wish you all the happiest of visits to Disneyland Resort, thank you so much!

    Jacqueline

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Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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