• On Aug 5, 2019
    Michael from 6 Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are traveling with our 9 yo and 2 yo. Our 2 yo qualifies for DAS. We plan to split up so each child can enjoy rides for their age, but switch the following day. Do we have to go to guest relations to switch the photo of the parent with the 2 yo daily?

    Hi, Michael!  Thanks for bringing your question to the Disney Parks Moms Panel.

    As the mom of a child with special needs, I really appreciate that the Walt Disney World Resort goes above and beyond to accommodate guests with disabilities.  My son has autism, and we utilize Disability Access Service (DAS) when we visit the Walt Disney World Resort.  Disability Access Service is meant to help guests whose disabilities prevent them from waiting in a traditional queue environment.

    In order to set up Disability Access Service for your little Mouseketeer, you will want to visit Guest Relations with your entire travel party when you arrive at any of the Walt Disney World theme parks.  At Guest Relations, you can explain your child's needs to a Cast Member.  If it is determined that Disability Access Service is the right accommodation for your little one, the Cast Member will take a photo of your child and scan the MagicBands or admission cards of everyone in your party to associate all members with the Disability Access Service account.  You will only need to do this on the first day that you visit a theme park.  The Disability Access Service account will be good for your entire trip, and all members of your party will be associated with it. 

    When you wish to use Disability Access Service, someone in your party will need to see a Cast Member at an attraction to obtain a ride return time.  The Cast Member will scan your MagicBand or admission card and ask which members of your party will be riding.  Please keep in mind that in order to use Disability Access Service, the guest to which the account is assigned, in this case, your 2-year old, must be experiencing the attraction.  Any other guest (or all of the guests) associated with the Disability Access Service account my accompany your little one on the ride.

    If we can answer any additional questions for you as you prepare for your vacation, please visit us again.  See ya real soon!
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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