• On Dec 2, 2018
    Therese from IL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I will be traveling with my mom in law who has had both knees replaced and a child with special needs and I suffer from Multiple Sclerosos. How easy is the staff/ resort/ parks at accommodating families with special needs. What steps should I take prior?

    Welcome, Therese! Walt Disney World Resort strives to accommodate the needs of all their Guests, including those that may require additional assistance to make their vacations even more magical! 

    The place Where Dreams Come True is, by far, one of the most accessible vacation destinations that you can possibly visit. To afford all visiting Guests an enjoyable, comfortable and inclusive visit, Disney provides the Disability Access Service Card (DAS). Take a peek at the Disney Parks Disability Access Service Card Fact Sheet. The DAS is issued to Guests with a wide variety of special needs. Do be sure to check the very useful guide of Attraction Details for Guests with Cognitive Disabilities - Walt Disney World® Resort prior to your visit.

    If your mother-in-law will be needing the use of a wheelchair/ECV during your visit, then please read about Services for Guests with Mobility Disabilities too. Also, Disney Resort hotels offer accessible Guest rooms with wheelchair-accessible bathrooms. All the hotels feature an accessible path of travel to the various Resort installations. Some even have zero-entry pools with a beach-like entry that gently and gradually slopes into the water. For more information about mobility access at the Disney Parks and Resort hotels, please contact Disability Services at (407) 560-2547 or email disability.services@disneyparks.com.

    I hope this information was helpful, Therese. Please write back with more questions as you continue to plan your visit to Walt Disney World Resort!

    Ritzy ºOº
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Meet the Panelist: Ritzy, Rhode Island

People describe my love for Walt Disney World Resort and Disney Cruise Line as intoxicating and contagious! My family fell in love with the Disney Magic aboard our first Disney cruise with Captain Mickey in 2006. I personally love to spread pixie dust, as I truly enjoy sharing my Disney experience with everyone! Learn More About Ritzy

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