• On Nov 10, 2021
    Michelle from Huixquilucan Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am traveling to Disneyland California and I have the app, have logged in with my account and I can see my family’s tickets and reservations, but I cant see the Disney Genie service, it says “coming soon in fall”. Is that ok? Some friends have used it

    Hi there, Michelle. Welcome to planDisney.

    I’m delighted to see you’re visiting the Happiest Place on Earth soon! With Holidays at the Disneyland Resort well underway, you and your family will sure have a merry time! I just returned from a trip to the Disneyland Resort and the festive decorations are splendid. 

    I see that you heard about the new program, Disney Genie service! It will be launching soon but there is still no release date just yet. Disney Genie service began last month at Walt Disney World Resort in Florida, which is probably where some of your friends have used it. To stay up-to-date with the latest park news, be sure to check out Disneyland.com and Disney Parks Blog!

    If you have more trip-planning questions for us, please feel free to write us again. We’re all EARs. 

    See ya real soon,
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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