Hi, Bree! I am sorry your vacation is not off to such a magical start! Since you are not getting much support from your travel agent, let me point you to some resources that might help:
-Go to
www.allears.net. Sign up for their newsletter. You will be amazed how much you can learn, and you will be kept up to date with park happenings. This site is also great to find out information on resorts, dining (including menus and pricing), and attractions.
-Your travel agent is correct about
www.disneyworld.com. There is some very helpful information, including park hours, to help you plan your vacation.
-Dining: make sure to make your advance dining reservations when you are 90 days out from your vacation by calling (407)WDW-DINE. Restaurants fill up quickly so mark your calendar for your 90 day window.
-Visit us here at
www.disneyworldmoms.com! We are here to help with any questions you might have. Read through past Q&A's, or feel free to send in any questions you might have so we can help if we can. You will have to rely on your agent for specifics to your reservation, but for overall vacation questions, we are here for you!
I really hope you don't get discouraged. With a little planning and pixie dust, your vacation will be magical! Hope to hear from you soon!