Mom and Daughter at Disney's Polynesian Village Resort Room
  • On May 18, 2009
    Bree from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are traveling to Disney for the first time. I used a travel agent and the lady refused to help with anything. Every question I asked she referred me to the Disney website. All the info I have has come from right here. Is there anything I can do?

    Hi, Bree!   I am sorry your vacation is not off to such a magical start!    Since you are not getting much support from your travel agent, let me point you to some resources that might help:

    -Go to   Sign up for their newsletter.  You will be amazed how much you can learn, and you will be kept up to date with park happenings.   This site is also great to find out information on resorts, dining (including menus and pricing), and attractions.

    -Your travel agent is correct about   There is some very helpful information, including park hours, to help you plan your vacation.

    -Dining:  make sure to make your advance dining reservations when you are 90 days out from your vacation by calling (407)WDW-DINE.    Restaurants fill up quickly so mark your calendar for your 90 day window.

    -Visit us here at!    We are here to help with any questions you might have.    Read through past Q&A's, or feel free to send in any questions you might have so we can help if we can.   You will have to rely on your agent for specifics to your reservation, but for overall vacation questions, we are here for you!

    I really hope you don't get discouraged.   With a little planning and pixie dust, your vacation will be magical!    Hope to hear from you soon!
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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

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