• On Nov 4, 2020
    Keyona from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We will be traveling there in December... 1st timers!! Do you still offer the vacation planning DVD? I bought my tickets online. Will the "1st time visitor" pins come in the mail with my tickets?

    Hi, Keyona!  Welcome to planDisney!

    I'm so excited to hEAR that you are planning your first visit to Walt Disney World Resort!  Your first Walt Disney World Resort vacation is sure to be memorable, and visiting during the holiday season is certain to make this experience all the more magical!

    I think it's a great idea to do a little resEARch before you arrive at The Most Magical Place on Earth.  There is lots of information that's important to "Know Before You Go," and it's always a good idea to think ahead about everyone's vacation must-dos.  Although Walt Disney World Resort does not currently send vacation planning DVDs through the mail, our planDisney website has an extensive Video Library.  Watching these videos will provide you with tons of helpful hints and have you looking forward to all of the magic that you'll experience during your upcoming trip.

    Although you won't receive "First Visit" buttons in the mail, I'm happy to tell you that you can easily obtain them once you arrive.  You can pick up complimentary "First Visit" buttons at the front desk of your Walt Disney World Resort Hotel or any Guest Relations location. 

    You mentioned that you have already purchased your theme park tickets.  Currently, Disney Park Pass reservations are required along with your valid theme park admission.  If you haven't already made your Disney Park Pass reservations, be sure to get that taken care of as soon as possible.

    If you think of any additional questions as you're getting ready for your trip, please visit us again.  Wishing you a Walt Disney World Resort vacation that's practically perfect in every way!
thumbnail image for Samantha

Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.