large family coming out of Cinderella Castle
  • On Jan 9, 2023
    Merrick from Gwent Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I transfer the management of my grandson's ticket to his mother (so she can tap him in and out from her phone) rather than me?

    Hey there, hi there, Merrick! You're as welcome as can be here at planDisney! I'm so glad that you've stopped by with such a great holiday planning question.

    Before you know it, you'll be arriving at Walt Disney World Resort, ready to begin your magical family adventure, and I couldn't be more excited for you. It looks as if you will get there just in time to catch the last few days of the 50th Anniversary Celebration, and even though the party may be coming to an end, the fun and magic will still be in full swing! Now, let's tie up your loose planning ends so you can sit back, relax and start your pixie-dusted countdown.

    I am more than happy to walk you through the steps of transferring the management of your grandson's Walt Disney World tickets and plans from your My Disney Experience account to your grandson's mother's account. First, make sure that his mother has her own My Disney Experience account and that she is properly connected to your Family & Friends list. Then, have her log in to her My Disney Experience account, navigate to her Family & Friends list, scroll down and click "Add a Guest." She should select that she would like to add the Guest through her connected Guests, and she can then select your grandson. 

    Since you are currently managing your grandson's plans, you will receive an email invitation to now make plans with his mother. Accept that invitation and bibbidi bobbidi boo! His mother should now be able to access his tickets and plans, make plans for him, make Disney Genie+ Lightning Lane selections for him (on the day of the theme park visit), and more! Happy planning!

    I hope this was helpful, Merrick, and I hope you and your family have a jolly holiday! Please stop by any time with any questions you may have along the way. You've got a friend in me!

    See ya real soon,

    Mandy
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Meet the Panelist: Mandy, Louisiana

I'm Mandy - Louisiana girl, wife, Mommy and lover of all things Disney. Walt Disney World Resort is my family's happy place, and our vacations are equal parts rope-drop thrilling and poolside chilling. For us, the best things in life aren't things at all, and we believe in investing in experiences and making magical memories together. Our Disney Vacation Club Membership has been our investment into a lifetime of unforgettable family fun. It's our key to the magic, and I can't wait to help you unlock yours! Learn More About Mandy

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