Character Dining at Riveria
  • On Aug 1, 2020
    Candyce from AL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Can I transfer a magic band on one Disney experience account to a different account? I found the option of deactivating it but it says it’s not valid when I tried to add it to the new account.

    Hi Candyce!

    Thank you for stopping by the Disney Parks Moms Panel! We are delighted that you brought a question to us.

    Like you, we appreciate the usefulness of MagicBands and the memories they help us create. Unfortunately, once you link a MagicBand in your My Disney Experience account, it cannot be transferred. So, yes, while I have deactivated MagicBands in the past, I have not been able to transfer them to anyone else. 

    If you are trying to merge My Disney Experience Accounts, you may want to contact Walt Disney World Technical Support at 407-939-4357. My husband had two My Disney Experience accounts at one point and we had to get technical support to merge accounts. Once merged, his MagicBands were linked correctly!

    As you follow the operational updates in preparation for your visit, be sure to check for enhancements to the My Disney Experience Mobile App. In addition to using it to unlock the room door at our resort hotel, we have loved using it for mobile food & beverage ordering. You can also use it to access restaurant menus and do online check-in with your resort hotel.

    Candyce, I hope this helps. We are thrilled to welcome you back to a World of Magic!

    Magic and memories,
    Donyell

     
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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