Hello Bernadette,
Thanks for coming to see us at planDisney, and thanks for your question!
Tickets purchased for the
Disneyland Resort theme parks are
nonrefundable, so there wouldn't be a way for you to cancel your ticket purchase for a refund. However, you can have the name on the ticket changed, and to do this you'll need the assistance of Disneyland Resort Cast Members. You can
contact the Disneyland Resort Tickets team at (714) 781-4636. It's also helpful to know that
the amount you paid for your unused tickets could be applied towards the purchase of new tickets, so you might want to plan a future visit to the theme parks to enjoy all the magic.
When you call the Disneyland Resort for assistance, you'll want to keep in mind that hold times could be longer than typical when the call volume is high.
Bernadette, I hope you get to plan a visit to
Disneyland Park and
Disney California Adventure Park real soon! When you do start planning, please come back and ask us here at planDisney if you'd like any recommendations for your visit. We're always happy to help offer suggestions based on our own Disney vacations as a way to help you make the most of the magic.
And here's wishing you lots of Disney magic in your day today!
Jerry