Hi there, Evelyn. Thanks for stopping by planDisney! Your visit is just days away, so let's make sure you are set up and ready to enjoy the Disneyland Resort.
First, I want to ensure that you have officially started the process for determining eligibility for the Disneyland
Disability Access Service (DAS). To register for DAS, there are two options to speak to a Cast Member: You can do a
live video chat beforehand, or visit the
Accessibility Services Kiosk in person on the day of your visit. During this visit, they will determine eligibility and, if eligible, help set up your party. DAS is generally limited to four people (including the DAS Guest) but may make exceptions for a larger immediate family; however, the Cast Member can confirm this during your call or meeting. The kiosk is available beginning one hour before the theme parks open and up until two hours before the theme parks close.
Additionally, I want to make sure you've seen the Disneyland
Accessibility Planning Guide & Recommendations. It has a lot of great information about DAS, Rider Switch, and other accommodations for Guests with different abilities.
Evelyn, once approved for DAS and after entering a theme park for the day, a return time can be requested via the Disneyland Mobile App for an attraction. Return times can also be requested at the Accessibility Services Kiosk or with a
Guest Services Cast Member inside the parks. I see that you also wanted to know if a Guest with a Lighting Lane Pass could join the rest of the DAS party on a ride at the same time. And the answer is, it depends. The Lighting Lane Return time would need to be during the same window as the DAS return time. Your party would likely need to coordinate requesting a DAS return time that corresponds with the selected
Lighting Lane return time in order to join the queue and ride together. If you have more questions about this, it might be good to ask a Guest Relations Cast Member on site or use the "Chat" function on the
Disneyland Resort website or in the
Disneyland Mobile App.
I hope this information helps, Evelyn. We are so glad that you stopped by. Please have a magical visit!
See ya real soon,
Melissa