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Mother, Son, Giraffe, Kilimanjaro Safaris, Animal Kingdom, Savannah
  • On Sep 5, 2012
    Tanya from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I took my daughter to the Bibbidi Bobbidi Boutique and we got the Castle Package but we did not receive her pictures or holder that came with the package. When I asked I was told I had to get them off their website but I don't see an option to do this!

    Hi Tanya! I am sure you had a wonderful experience at the Bibbidi Bobbidi Boutique with your daughter. I can only imagine how you want to get those photos that were taken.

    Although I am not sure of the exact circumstances with this issue I feel that you need to call the Disney Photo Pass services. They can help you locate your "lost" pictures and maybe they are not lost but just waiting.  If you were given a PhotoPass number please have that available when you call. Know the exact location and as close to the time of day the pictures were taken.  Their number is 407-560-4300 and their hours are Monday-Saturday from 9am-5pm Eastern time.  I hope you can find the photos without much difficulty because I know they have a precious princess in them!
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Meet the Panelist: Kay, Indiana

Hello Adventurers and travelers! I am Kay and a past Adventures By Disney mom for the panel. But now I am excited to share vacation planning tips for those heading out for an incredible vacation to Walt Disney World. Learn More About Kay

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