WDW Transportation
  • On Mar 23, 2024
    K from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a toll-free phone number for calling Disney about a hotel reservation for international guests. Thanks!

    Well hello, K. Thanks for reaching back out to us at planDisney. Repeat customers are our favorite!

    At this time, there is no toll-free phone number for Guests from Canada to call the Walt Disney World Resort. As such, I recommend calling right when the phone lines open, which is typically 7 a.m. EST. I have always found that the shortest wait times are first thing in the morning!

    Many tasks related to your Disney Resorts Collection Hotel room reservation can be done right on your My Disney Experience account. From some modifications to cancelations to adding certain things to your package, there is a lot you can do without having to call. Simply log into your My Disney Experience account, click on "My Plans" from the My Disney Experience dropdown menu, and scroll down until you see your reservation. There is usually a "Cancel Reservation" and "Modify Reservation" option here. If for some reason these options aren't there, or there is something else you need to do with your reservation, it's best to call a friendly Cast Member and they'd be happy to help. 

    K, your vacation to the Walt Disney World Resort is right around the corner. Be sure to take advantage of the water transportation that is usually available from Disney's Port Orleans Resort - Riverside and Disney's Port Orleans Resort - French Quarter to Disney Springs. There are so many great options in this shopping and dining district...and a theme park ticket isn't required. Of course, you'll also want to stop by Scat Cat's Club - Lounge, one of my favorite lounges at the resort. I mean, how can you go wrong with the Baton Rouge Beignets, which are pillowy and delicious beignets jazzed up with your choice of 3 liqueurs? You can't. That's the answer to that question. You just can't!

    If you have any other questions, don't hesitate to reach out again.

    Dreams do come true,
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

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