Mickey at Disney's Hollywood Studios
  • On Jun 26, 2022
    Carrie from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a toll free number I can call to speak to someone about planning my upcoming trip? I have several questions and it would be easier to have a phone conversation. Thanks, Carrie

    Welcome to planDisney Carrie!

    With the Walt Disney World 50th Anniversary Celebration in full swing, it is the perfect time to visit! Hopefully you have a night planned at the Magic Kingdom so you can enjoy Disney Enchantment, a nighttime spectacular like no other. Fireworks, lights, music, and more make this simply amazing. 

    While there is not a toll-free number available, you have the option of calling the "407" number, emailing or using live chat. All these links and numbers are in the Phone Directory. Another option is to ask your pals here at planDisney! We will try our best to get you a quick response for your planning questions. We are not able to access your reservation as we are not Cast Members, but we are happy to assist if you have questions about the planning process or park and ticket information. 

    Once you are at Walt Disney World, feel free to stop by the front desk at your resort to speak to a Cast Member or stop by Guest Relations in any of the theme parks or Disney Springs. Everyone will be happy to make your vacation more magical! In the meantime, read through Know Before You Go. This might answer some of your questions. 

    I have 2 "must do" tips for you! First, do your online check-in through your My Disney Experience account. This will let your pals at your resort know when you are arriving, and you can include requests such as a pack-n-play if you have a little one in your party. Second, download the My Disney Experience app on your mobile device. This will be your go-to for your Theme Park Tickets, Room Key access, wait times, and so much more. 

    I hope you get all the answers you need for your vacation. Wishing you a magical visit! 

    Cathy
thumbnail image for Cathy

Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

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