Old Key West Pool
  • On May 31, 2021
    Dawn from ON Asked

    Is there a toll free number to call Disney from Canada? I have had the experience of holding for a lengthy amount of time to talk to someone about a change to my reservation- I didn't have US calling on my phone plan so I paid nearly $20...

    Hello Dawn and thanks for returning to planDisney with another important question for us to help you with.

    As a fellow international Guest from the United Kingdom, I can certainly relate to seeking out any toll-free telephone numbers when wishing to speak directly with Cast Members at Walt Disney World Resort.

    On your behalf Dawn, I've just taken a quick peek at the official Canadian Disney website disneyworld.disney.go.com/en_CA/ where I don't believe there are any toll-free numbers currently listed on the Contact Us - Walt Disney World Resort Phone Directory webpage. 

    What I would highly recommend is that you utilise the online Chat function as a convenient (and free!) way of communicating with Cast Members.  It's easy to use this utility by simply clicking the icon for Chat found in the top right corner of this webpage.   Or if you would prefer, it's also possible to email your reservation enquiry (for free!) via this handy online email form.

    Additionally, Guests can also make any enquiries (for free!) by signing into their My Disney Experience Mobile App and choosing the Chat With Us function which is located within the menu section by selecting the 3 horizontal lines in the lower right of your devices screen. 

    Dawn, I hope I've been able to provide a little insight for you today on how best to communicate with Cast Members concerning making amendments to your already made Disney Resort Collection hotel reservation at Walt Disney World Resort. 

    If you should have any further questions about vacationing at the most magical place on earth, then please do pop back to planDisney to ask me another question.  I'm always more than happy to help where I can.

    Have a great Disney day ~ Jane

thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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