• On Feb 10, 2020
    Colby from OR Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have been told that there is a pass for people who have disabilities to help with waiting in line. Where do you get these? Do they work across all parks for the length of your vacation or do you need a new one every time you enter a park?

    Howdy, Colby!

    We are happy to hear from you again!

    The Walt Disney World Resort has an incredible Disability Access Service (DAS) for Guests that are unable to wait in a conventional queue environment. They also have wonderful options and information for Guests with mobility disabilities, hearing and visual disabilities, and so much more. My family has been very grateful for the kindnesses extended through their mobility services as one of my favorite princesses, my niece, has been able to enjoy the Walt Disney World Resort just like any other princess.

    Upon your arrival to one of the Walt Disney World theme parks, make a visit to Guest Relations at the front of any of the parks. You’ll speak with a Cast Member that will help you assess your party’s Disability Access needs. After a registration process and a quick photo, you will then receive a DAS Card that you may take to the attraction you would like to experience and they will give you a return time that is usually equal to the “Standby” wait time. After participating in the attraction, you may repeat the process of obtaining wait times at different attractions. (The holder of the DAS Card does not have to be present to obtain the wait time, but will need to be present to experience the attraction with their party.) Disability Access Service Cards are valid throughout the Walt Disney World Resort for the length of your stay.

    There is a great Fact Sheet on the Disney Parks Blog that explains more about the Disability Access Service Cards. This page has helped me greatly in the past.

    Walt Disney World is always trying to make each Guest’s experience magical and enjoyable. If you have any additional concerns during your trip, don’t hesitate to ask a Cast Member for assistance.

    Have a magical day, Colby! We hope to hear from you again!

thumbnail image for Allyn

Meet the Panelist: Allyn, Wyoming

Howdy Partners, I'm Allyn! My home has been, and will always be, the Walt Disney World Resort. But, when I'm not "home," I live in the heart of Wyoming. I'm living my fairy tale as a professional fine jewelry designer, fitness instructor, wife, and an extreme Disney enthusiast! Dreams do come true, and I cannot wait to share all of my magical Main Street, U.S.A smarts with you! Learn More About Allyn

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