• On Nov 21, 2018
    Delilah from AL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi, this will be our 1st time using Magical Express. How does it work exactly? Our plane arrives at 10:07 pm and departs at 5:00 pm. Where will they pick us up from? Thanks for your help!

    Welcome to the Moms Panel, Delilah!

    Disney's Magical Express® is just one of the many benefits of staying at Disney Resort hotels. We absolutely LOVE it! Nothing says you are on vacation like riding the pixie-dusted motorcoach, while going under the entrance sign at the place Where Dreams Come True!

    Although Disney's Magical Express® transports Guest 24 hours per day, Disney's Magical Express® luggage service is only available for flights between 5:00 a.m. and 10:00 p.m. Since your flight is scheduled to land at 10:07 p.m., you will need to pick up your own luggage from the designated baggage claim area at Orlando International Airport. You can then take it with you on the motorcoach. However, since you will be picking up your suitcases, do not tag them with the yellow luggage tags. Once the luggage is retrieved at the airport, head over to Disney's Magical Express® Welcome Center. It's at the Ground Transportation Area on Side B, Level 1. Have everyone in your travel party wear their MagicBands to get through the line. Alternatively, simply bring your Disney's Magical Express® Transportation Voucher. They will magically whisk you and your luggage away to your Disney vacation!

    Delilah, the day before check-out, you will receive a Transportation Notice delivered to your room. It will state the pick-up time at your Disney Resort hotel. The motorcoach driver will collect it just prior to boarding. So, be sure to keep it easily accessible the day of your departure. The pick-up time is generally around 3 hours before scheduled departure times for domestic flights. So, in your case that would be around 1:45 p.m. However, this policy is always subject to change. Therefore, it's best to consult the official time noted on your Transportation Notice.

    Wishing you a magical visit to Walt Disney World Resort!

    Ritzy ºOº
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Meet the Panelist: Ritzy, Rhode Island

People describe my love for Walt Disney World Resort and Disney Cruise Line as intoxicating and contagious! My family fell in love with the Disney Magic aboard our first Disney cruise with Captain Mickey in 2006. I personally love to spread pixie dust, as I truly enjoy sharing my Disney experience with everyone! Learn More About Ritzy

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