Troll at Epcot International Flower & Garden Festival
  • On Apr 26, 2024
    Clare from Devon Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What time can try video call from the UK. I believe it’s midday but what time will it close for UK calls?

    Welcome to planDisney, Clare. It’s so nice to meet you!

    At this time, our friends from the United Kingdom are unable to have a virtual chat with a Cast Member to discuss the Disability Access Service ahead of their visit. Instead, once you’ve arrived in the United States and have access to the U.S. version of the site, you can have this call. Please note that starting May 20, 2024, all calls will need to take place virtually, even if you are at one of the theme parks. You can do this right from your smartphone and hours are typically 7:00 a.m. to 10:00 p.m. EST.

    Now, I don’t know if you have been keeping track of all the latest updates related to the Walt Disney World Resort, but I’m really excited about the new additions coming soon and in the future. First of all, this summer, you have the Country Bear Musical Jamboree and Tiana‘s Bayou Adventure, both opening in Magic Kingdom Park. There’s also a brand new stage show themed to Disney’s Encanto coming to EPCOT to help celebrate the completion of the transformation of this iconic park. And if that wasn't enough, those talented and crafty Walt Disney Imagineers have been hinting at a Tropical Americas-themed land coming to Disney’s Animal Kingdom Theme Park in the future. While that won't be until the very distant future, it still has me all sorts of excited and you better believe I will be following along with each and every update that's shared on the Disney Parks Blog!

    Clare, I hope you have a great visit to the resort when the time comes. Please feel free to reach out with any other questions you may have leading up to your magical visit!

    Think happy thoughts,
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

Related Video

  • thumbnail image for Young Adult’s Guide To Walt Disney World | planDisney Podcast - Season 2 Episode 7

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.