Hi Natasha!
Welcome to planDisney.
It's always a pleasure to assist my fellow guests from the UK, and I'm very happy to see that you were able to take advantage of this special offer for Walt Disney World holidays taken throughout 2024.
The value of your Disney Dining and Merchandise Credit is calculated per night of stay, depending on where you are staying, and is offered for each room reservation (not per guest). You will receive the total amount on the day you arrive at your Disney Resort hotel, and this will be emailed to you after you have checked in. If you made two separate reservations for your two hotel rooms, the lead guest for
each reservation will be emailed the Dining and Merchandise Credit after check in. This can be stored on your phone for easy access, and you will just need to show the bar code to the Cast Member at the point of purchase, who can also advise you of your updated balance remaining. So to clarify, the amount, per room reservation, will be emailed to one person who will hold the credit. It will not be transferred to everyone's Disney Bands.
You can use this Dining & Merchandise Credit however you please! You can use it for buying all those lovely Disney souvenirs, or spend it all on dining, across the whole Resort - at the theme parks, water parks, Disney Springs, or at the Disney Resort hotels. If you want to spend it all in one go, you can! Or maybe you want to spend a little each day - it's entirely up to you. Any unused credit will expire after your trip - you will be advised about the expiry date when you receive your email. If you wish to use it at any non-Disney locations at
Disney Springs, please check that they accept this merchandise credit at the till before you make your purchase.
I highly recommend the
World of Disney at Disney Springs - the largest Disney store in the world! They have so much on offer - clothes, plush toys, Star Wars merchandise, Mickey Ears, homewares and gorgeous jewellery. I also recommend the Emporium in Magic Kingdom Park, and Creations Shop in EPCOT.
I am excited to see that this is your first time staying at a Disney Resort hotel! If you have any further questions, please come back and visit us again. You can also
send me a direct question if you wish. We are always happy to help! Also, keep your eye on the
Disney Parks Blog for all the latest updates on events that may be happening during your holiday.
Sue