Family running through Cinderella Castle
  • On Nov 15, 2019
    Hallie from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    What time can I get to guest services to get a das for my autistic son? Is guest services open for the extra magic hours and the early morning magic for fantasy land? We are planning to do both but need to get the das. Do we have to do this more then once?

    Hi Hallie, 

    Welcome back to the Disney Parks Moms Panel and thank you for asking us another question!

    The Disability Access Service Card (or DAS Card) really is a great way to ensure that families of all abilities are able to enjoy all that Walt Disney World Resort Has to offer. From what I understand, once you get a DAS card for your son, it’s valid for up to 14 days, depending on your son’s Theme Park Ticket entitlements. For example, if he has a 5 Day Ticket, it will be valid for all 5 days of his Theme Park visits. 

    Guest Relations typically opens when the Theme Park starts welcoming Guests into the Park, even if it hasn’t officially started operations for the day. From what I understand, this means that you should be able to request your son’s DAS Card the moment that Magic Kingdom Park opens for either morning Extra Magic Hours or even for Disney Early Morning Magic - Fantasyland. Because opening hours can change at any time, to be on the safe side, I’d highly recommend double checking this information with your Disney Resort Hotel’s Lobby Concierge when you start your vacation. 

    For more information, I'd highly recommend consulting the Official Guide for the Disability Access Service Card before your visit. 

    As always, please don’t hesitate to come back and see us if you have any other questions. We’re always happy to help!

    Have a Magical Day, 

    Lynne
thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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