Hi there Christina,
Welcome to planDisney and thank you so much for your question!
When you say box office, do you mean the ticket booths outside the entry gates where you can purchase theme park tickets? If so, those are typically open one hour before the parks open and up to one hour after the parks close. You can check park hours on the
Hours & Events Calendar page, which goes about 45 days out.
However, my favorite way to purchase tickets for our Disneyland Resort trips is on the
Disneyland website! This method is open 24 hours per day, 7 days per week. Near the top of the screen on the home page of the Disneyland website, you can build out your own vacation or you can just visit the
theme park tickets purchase page if that's all you need. You can also purchase tickets through the
Disneyland mobile app if that's easier for you!
In case I totally misunderstood your question and was way off in my answer, I wanted to also share with you how to
reach out to a Cast Member at the Guest Information line. If you click that link, it will show you the best number to call and they should be able to help get the details for your specific question. However, I hope you don't need to call and that my answer was spot on!
Thanks again for your question, Christina! I hope you have a great time visiting the Happiest Place on Earth.
Have a Magical Day,
Greg