Sleeping Beauty Castle
  • On Feb 20, 2023
    Janet from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What time can we arrive and park car prior to park opening time? We have a family member with autism, can we obtain a pass to get to the front of the line and if so, how? How much does it cost to rent a wheelchair? Is this done online or at the park?

    Hey there, Janet, and welcome to planDisney! I am so excited to hear that you and your family are gearing up for a trip to the Happiest Place on Earth in just a few short days! Thank you for such a thoughtful question, and I am honored to help. The Disneyland Resort is for everyone, and there are so many options to help make each Guest's experience truly magical. A fantastic place to start in relation to your question is the Services for Guests with Disabilities page - it is a great collection of helpful resources! However, I'd love to also give my two cents as well below.

    Let's start with parking at the Disneyland Resort. The three parking areas (Mickey & Friends, Pixar Pals, and Toy Story) open 60 minutes prior to the earliest standard Disneyland Resort theme park opening time. There is parking available for Guests with disabilities specifically at the Mickey and Friends, and Pixar Pals parking structures.

    As for your second question, that would be the Disability Access Service (DAS) - and it's great! I would highly recommend pre-registering for this through DAS Advance. Through this program, you'll register and chat live with a Cast Member, so you'll be all set by the time you get to the parks. You'll need to do this at least 2 days before your arrival. 

    Lastly, there are a few different options for wheelchair or Electronic Conveyance Vehicles (ECV) rentals. If you'd like to reserve an option prior to your visit - which I think is smart! - there are great options through the ScooterBug service (more info on the page I linked above). If you're staying at a Disneyland Resort hotel, there may be some limited ECV and wheelchair rentals available on a first-come, first-served basis. There are also rentals available just outside the park entry gates as well.

    I hope this was helpful information, Janet, but more importantly - I hope you all have an amazing time visiting the Disneyland Resort. If there are any other follow-up questions you can think of, please feel free to write me back directly, or you can call the Guest Information line to speak to a Cast Member

    Have a Magical Day,
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Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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