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  • On Dec 28, 2021
    Antonio from FL Asked

    We have 6 tickets that we were unable to use because of Covid issues. First I would like to know if the tickets are still good. Next I need to find out the cost of each ticket. We have two Florida resident tickets. Three out of state tickets and one child

    Welcome to planDisney, Antonio!

    I am sorry you were unable to use your Walt Disney World theme park tickets. If they are completely unused, these tickets still hold their value. If the tickets are for an upcoming date, you can alter the date you plan to use them. You can change the date on the My Disney Experience app on your phone (under Tickets and Passes).  Alternately, you can do this on your home computer by logging into your My Disney Experience account and going to My Plans then Tickets. 

    If your tickets have passed their original use date, or if you never linked your tickets to a My Disney Experience account, give a call to (407)939-1289 to speak to a cast member at Walt Disney World to have them modify your reservation. Please keep in mind that there may be a price increase with the change. When calling, have the email address connected to your account and your desired travel dates. 

    Just a quick note: If your unused tickets are past their original use date, you may not see them on your My Disney Experience account. But no worries, as long as you linked them to your My Disney Experience, the tickets are on your account and their value can be applied toward your new date!  

    Once you get your new travel dates secured, have some fun by booking your Dining Reservations. I know my family looks forward to the great food at Disney as much as the rides and attractions. We simply can't miss going to Via Napoli in EPCOT. I am getting hungry right now just thinking about one of their amazing pizzas! 

    Mickey and his pals can't wait to See You Real Soon!

    Cathy
thumbnail image for Cathy

Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

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