Welcome to planDisney, Antonio!
I am sorry you were unable to use your
Walt Disney World theme park tickets. If they are
completely unused, these tickets still hold their value. If the tickets are for an upcoming date, you can alter the date you plan to use them. You can change the date on the My Disney Experience app on your phone (under Tickets and Passes). Alternately, you can do this on your home computer by logging into your
My Disney Experience account and going to My Plans then Tickets.
If your tickets have passed their original use date, or if you never linked your tickets to a My Disney Experience account, give a call to (407)939-1289 to speak to a cast member at Walt Disney World to have them modify your reservation. Please keep in mind that there may be a price increase with the change. When calling, have the email address connected to your account and your desired travel dates.
Just a quick note: If your unused tickets are past their original use date, you may not see them on your My Disney Experience account. But no worries, as long as you linked them to your My Disney Experience, the tickets are on your account and their value can be applied toward your new date!
Once you get your new travel dates secured, have some fun by booking your
Dining Reservations. I know my family looks forward to the great food at Disney as much as the rides and attractions. We simply can't miss going to
Via Napoli in EPCOT. I am getting hungry right now just thinking about one of their amazing pizzas!
Mickey and his pals can't wait to See You Real Soon!
Cathy