Coco with Mickey's Philarmagic
  • On Oct 24, 2022
    Rebecca from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i have tickets (4) for a trip to disneyland in march and i go to make a park reservation and input the ticket numbers and then go to put in the names of the party it keeps saying the name is not valid . what am i doing wrong? thank y

    Hi, Rebecca! 

    Thanks so much for visiting planDisney this week. It's always a pleasure to help a fellow Disney fan! 

    I'm not sure what could be happening with your tickets because we can't access your Disneyland account, but I have an idea. It's possible that you already have reservations and names linked to the tickets if you purchased them directly from the Disneyland Resort. To check if that's the case, you can go to your Disneyland account and click on "Ticket and Reservation Details."

    On the next page, you will click on "View My Park Reservations" to see if you already have reservations under these four tickets. If the reservations are not there, I think the best course of action is to call the Website Support team at (714) 520-6222. I'm sure the Cast Members will be happy to chat and help you secure your reservations, Rebecca! 

    Please let us know if you have more questions before March. We'll be glad to help! 

    May the magic be with you, 


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Meet the Panelist: Julie, California

Hi! I am Julie, a Brazilian brand strategist, and amateur cook. I grew up in Brazil, but I currently live in California. I dreamed of visiting the Disneyland Resort and the Walt Disney World Resort since I was a little girl and now I love to help others enjoy the magic as much as I do. Being an all-things-Disney nerd and Disney Vacation Club member, I'm here to help you find the perfect hotels, park events, and seasonal festivals to make your trip a memory to cherish forever! Learn More About Julie

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