Mother and son on Carousel
  • On Nov 9, 2021
    Jamie from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do you get your tickets when your staying at a “good neighbor hotel? The my Disney Experience app just shows a park planning pass.

    Welcome to planDisney, Jamie!

    You must be so excited about your upcoming Walt Disney World Resort vacation! You will be making memories at The Most Magical Place on Earth in just a few days, and we are thrilled to help you plan the final details of your visit!

    I am glad to hEAR you have already linked theme park tickets to your Disney account and made Disney Park Pass reservations! Now you can focus on planning all the fun you will have with your family and friends and the attractions and experiences you want to enjoy during your visit!

    There are different ways you can redeem admission to the theme parks. You can use a MagicBand, Disney MagicMobile service, or a physical ticket card. If you decide to use a MagicBand, you can buy one ahead of your visit online from or purchase one at retail locations throughout the Walt Disney World Resort upon arrival. Remember to link your MagicBand to your account immediately after purchase, and you will be good to go!

    You are also welcome to use Disney MagicMobile service. Use the My Disney Experience app to create a Disney MagicMobile pass, add it to your digital wallet and use your mobile device to enter the theme parks and water parks, just as you would with a MagicBand. Last but not least, you can also use a physical ticket card. Before heading to the parks, stop by the Disney Ticket Center at Disney Springs or any ticket window located at the entrance of all parks to retrieve ticket cards. Remember to bring the ticket confirmation number sent to your e-mail at the time of purchase, a government-issued photo ID, and the credit card used to complete your transaction, just in case.

    planDisney tip: As you prepare for your visit, be sure to learn more about Disney Genie and Disney Genie+ and how they can help you create your best Disney day at the Walt Disney World Resort!

    I hope this information was helpful, Jamie! Come back to visit us real soon with more questions, and check out our Panel Extras for more tips and advice!

    Best magical wishes,
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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