Cinderella Castle 50th Night
  • On Apr 2, 2022
    Rebecca from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have tickets and my son has 2 profiles (one as 18+ and one from when he was younger). I could not tell how to change his info, so I made a 2nd account. How can I tell them apart so I can make a reservation?

    Hello Rebecca!

    I can see that you are in the middle of planning your next Walt Disney World vacation! I just went through something similar this weekend when trying to add my sister to My Disney Experience Account for a future Walt Disney World vacation.

    I have two recommendations for you which should both work for your situation. Open your My Disney Experience Mobile App on your phone and sign in. Press the hamburger menu (the three lines) on the lower right of the app's home page. Another app page will open, and then scroll down to locate the My Profile link near the bottom of the page. Press on the My Profile link to see your information show up. You will also see a Family & Friends List on the top right of this app page. Press the Family & Friends List, and then you will see all of the family and friends linked to your My Disney Experience Account. Find your son's accounts, press one of your son's accounts, and press Change Character. Then you can select a different character to be on the profile of each of your son's accounts so you can tell them apart visually. The other option is to choose your son's original profile from when he was younger and change his age. You can do this by selecting his original account and selecting Update Info which will let you change his age to 18+. Then you can go to the other newer profile you made and select Remove from My List to delete this profile. 

    I hope that your upcoming Walt Disney World vacation is extra magical for you and your family!

    Marc L.
thumbnail image for Marc

Meet the Panelist: Marc, New York

I am a single Father to one incredible boy.  I would love nothing more than to provide people with Disney vacation planning that will enable them to have a new experience or make their Disney vacation just a little more magical! Learn More About Marc

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