• On Jul 10, 2021
    Adriana from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tickets that say they will expire in Sept. How can we get that date extended?

    Hi there, Adriana! Welcome to planDisney, and thank you for stopping by with a question for us!

    With so many Guests changing their plans (and making new ones!), it is no wonder that you have Theme Park Tickets linked to your account that you have not yet been able to use. But, never fear, as the wonderful Cast Members at Disney Existing Tickets are ready and waiting to help you and are just a phone call away! As long as the Tickets remain unused, you should be able to apply the balance paid for your existing Tickets toward new ones!

    Adriana, once you have your Theme Park Tickets, you will be able to make Disney Park Pass Reservations via your My Disney Experience Account. Each Guest needs a Park Pass Reservation plus a valid Theme Park Ticket for each day they wish to visit a Theme Park. Make sure to download the newest version of the My Disney Experience Mobile App before you travel so that you can truly have your plans at your fingertips every step of the way! Please know that anytime we can help with your plans, you can visit us again and ask away!

    Wishing you many magical memories,
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.