Disneyland Sleeping Beauties Castle 60th
  • On May 5, 2021
    Jan from CA Asked

    We have 2 tickets and Reservations for March 19 to Disneyland but my health is not doing to great. Is there a way to cancel and get a refund?

    Hello Jan, and welcome to planDisney!

    Thanks for stopping by with your question. We appreciate your patience as we assist all who are anxious to return to a land of magic

    I'm sorry to hear that you aren't looking to use the tickets you recently purchased. Unfortunately, Disneyland theme park tickets are non-refundable; however, all is not lost even if you are unable to visit as originally planned. If you purchased multi-day tickets, they don't expire until January 12, 2023, or 13 days after their first use (whichever comes first), so you can use them anytime between now and then. 

    If you bought a one-day ticket, when the time is right for you to enjoy the Happiest Place on Earth, you can apply the amount paid to the price of a new ticket by calling (714) 781-4636. A friendly Cast Member will help you modify the ticket date and pay any price differences necessary. Don't forget to make new theme park reservations once you have chosen a new date to visit.

    I hope this is helpful, Jan, and that you'll feel up to rescheduling your day at Disneyland Park soon. Thanks again for sending your question our way, and if there's anything we can do to make future visits more magical, come back anytime. 

    Best wishes for better and healthier days ahead,
    Betsy
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Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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