• On Oct 13, 2021
    Dave from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have tickets and reservations for Magic Kingdom. One person in our group can now not attend due to a death in the family. Can her ticket / reservation be changed to another person? How?

    Hi Dave! Welcome to planDisney!

    I'm so sorry to hear that one of the people in your group cannot travel with you, especially because of the loss of a loved one. While not the best of circumstances, I am happy to direct you on how to get the Walt Disney World theme park ticket transferred to another person for your visit tomorrow!

    To transfer the ticket, you will want to make sure the My Disney Experience accounts of the two people making the transfer are linked. The person that currently has the theme park ticket will need to send an invitation to connect to the person taking the ticket. To do this, choose "My Family & Friends" from the My Disney Experience drop-down menu on the main Walt Disney World website (you can also do this on the My Disney Experience mobile app). Scroll down to the bottom of that page and you'll find the "Add a Guest" option. Once you have entered the new Guest's information and chosen to send an invite to connect, you can enter the email address of the new Guest. After the email is received and the invitation is accepted, they'll be connected.

    Once connected, you can go to "My Plans" in the My Disney Experience drop-down menu and look for "Daily Itinerary." Next to that is the link to view all your tickets. Once you click that link and see your ticket, you can "Reassign Ticket" to the new connection.

    While tickets can be reassigned, Disney Park Pass reservations cannot. You will need to make a new Disney Park Pass reservation with the new ticket holder. Currently, I see availability for Magic Kingdom Park for October 16, 2021, but you will want to double-check it is available for you by viewing the Theme Park Reservation Availability calendar.

    I hope this helps and that you get everything straightened out, Dave! Please let us know if you have any other questions.

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Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
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