Sisters at Disney World
  • On Mar 5, 2021
    Rosemary from PA Asked

    I have tickets for 3/31 and 4/1. I have reservations for Epcot on 3/31 and Animal Kingdom on 4/1. I can't see my 4/1 reservation on "my plans" on the app.

    Hey there, Rosemary!

    Thanks for visiting us at planDisney! I'm excited for you for your upcoming trip to Walt Disney World Resort. As planDisney Panelists, we always welcome the opportunity to share tips and info from our own Disney vacation planning. In your case, I'm especially happy to hear you have your theme park tickets purchased and ready to go and that you have your theme park reservations all made through the Disney Park Pass system. It's pretty clear you're a planning pro!

    I feel a bit like Alice in Wonderland at the moment wanting to say "Curiouser and Curiouser!" I also feel the need to resist making any references to an April Fool's Day joke to explain away why the April 1 reservation isn't displaying for you.

    I'm just wondering to myself if you see both reservations displaying in the website version of My Disney Experience? Is the April 1 Disney Park Pass reservation only missing in the My Disney Experience mobile app?

    You're looking in the right spot when you're expecting to see your two separate Disney Park Pass system theme park reservations display in your "My Plans" section of My Disney Experience. It sounds like only one of the two theme park reservations that you made with the Disney Park Pass system is displaying in the "My Plans" area of your My Disney Experience mobile app. I'm thinking the best recommendation I can make is to suggest you reach out to the Walt Disney World Resort Internet Help Desk team by calling them at (407) 939-7765 to get their expert advice.

    Rosemary, I wish I were able to offer a better "A-Ha!" answer to explain your technical issue, and I'm confident the talented and friendly team on the Internet Help Desk can help you address the issue whatever it might be.

    It looks like you'll be visiting Walt Disney World Resort in time to soak up the springtime magic of the Taste of EPCOT International Flower & Garden Festival. I do hope you get a chance to include a visit to the festival in your plans. I always love seeing the topiaries of my favorite Disney friends and sampling the delicious foods cooked up in the Outdoor Kitchens.

    Here's wishing you a fun and fantastic stay at Walt Disney World Resort!

    Jerry
thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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