• On Aug 26, 2021
    Adrianna from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, We have 5 tickets purchases together for Saturday, however my dad can no longer go I need to switch it to a different name. Do I need to call to make the switch or can I go that on the app or on my profile online?

    Hello, Adrianna!

    I’m glad you stopped by planDisney with a question about Disneyland Resort tickets. Hooray-- it looks like your pixie-dusted family vacation is about to begin!

    I’m sorry to hear your dad can no longer join you, but don’t worry! You can reassign a totally unused theme park ticket to another person who is able to attend in his place. You’re not able to make this change yourself online or in the Disneyland mobile app, so please call Disneyland Resort Technical Support at (714) 520-6222 or Ticket Services at (714) 781-4636 to speak directly to a Cast Member who can assist with this task prior to your group's arrival.

    I hope this information helps you, Adrianna, and that your visit to the Happiest Place on Earth is a dream come true! 

    Wishing you magic,
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Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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