world famous jungle cruise
  • On Oct 1, 2022
    Roxanne from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tickets I purchased for April 2022 with the Atwater band high school band, but I’m not finding the tickets online to reschedule and need to add 2 more people

    Hiya, Roxanne!

    Welcome to planDisney!

    Oh dear, it sounds like you had some Disneyland dreams dashed earlier this yEAR, Roxanne - I'm so sorry about that! But it does look like you're attempting to make those missed memories which I fully support. I sadly don't have the proper magic mirror to peek inside your My Disneyland Account, but the super friendly and helpful Disneyland Resort Ticketing Cast Members do, and they'd love to help you solve this puzzle. Go ahead and give them a call at (714) 781-4636 and they'll be able to assist with your next steps, which sounds like possibly reissuing your tickets as well as adding a few more to cover some bonus Mouseketeers.

    It might take them a minute to pull up your previous passes in their system, so any extra information you can have ready would be extra helpful, such as the date you purchased them or perhaps even the credit card transaction number. It's also possible that these tickets may have expired, which would have clEARed them out of your Disneyland Mobile App or online account, but not to worry because the value of what you paid for them can be used to re-purchase new theme park admission tickets.

    Pro Tip: Try to take care of this as soon as you can as Park Pass Reservations are starting to fill up for the remainder of the yEAR!

    I hope that this answer helped to better plan for some upcoming Disney days, Roxanne! Be sure to follow the official planDisney Panel Instagram account where we're sharing even more tips and tricks. And if you have any more Disneyland Resort vacation planning questions, We're All Ears!

    ~Kristen N.
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I'm a mom to the best ride buddy and a military spouse who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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