• On May 15, 2021
    Chantel from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tickets and park reservations set but now some reservation names do not match tickets. How do I change names on Park reservations. I dont want to cancel the reservation because those dates are all booked now.

    Hi Chantel,

    Thanks for stopping in to see us at planDisney, and thank you for your question. 

    It's great to hear you have your Walt Disney World Resort theme park tickets and your Disney Park Pass system theme park reservations all set. I can imagine how excited you are for your visit to "The Most Magical Place on Earth" and all the experiences at Walt Disney World Resort.

    It sounds like you made theme park reservations for the Guests in your party, and now when you look in the My Plans area of your My Disney Experience account, you're seeing Guest names that you don't expect to see based on how the theme park tickets are assigned.

    My best suggestion is to have the friendly and talented tech experts with the Walt Disney World Internet Help Desk look at the issue with you. You can call the Walt Disney World Internet Help Desk at (407) 939-4357, and you can also chat with them online.

    You can easily create theme park reservations through the Disney Park Pass system, and you can easily cancel theme park reservations for selected Guests in the My Plans area of your My Disney Experience account. There isn't a way, though, to directly change the names on a theme park reservation you have made because the theme park reservations you make with the Disney Park Pass system can't be modified. 

    Chantel, I'm hopeful you get all your theme park tickets and theme park reservations set up as expected so you can enjoy all the magic of Walt Disney World Resort.

    If you're looking for recommendations as you make your plans, ask us here at planDisney. We're always happy to help share suggestions based on our own Disney vacations.

    Here's wishing you lots of Disney magic in your day today!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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