Father and Child on Seven Dwarfs Mine Train
  • On Nov 10, 2019
    Helen from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    How do I get my tickets once I purchase them on the app?

    Hi, Helen!  Welcome to the Disney Parks Moms Panel.

    I'm so excited to hEAR that you are planning to visit the Walt Disney World Resort!  When you purchase your theme park tickets, if you are logged in to your My Disney Experience account either on your computer or on your My Disney Experience mobile app, your tickets should automagically appear in your account.  If for some reason they do not, linking them to your account is as easy as Bibbidi Bobbidi Boo! 

    Simply go to the "Tickets and Passes" section in your My Disney Experience mobile app and click on the plus sign at the top of the screen.  Next, you will need to click "Link Tickets & Passes." From here, you should enter the ID code from your ticket purchase confirmation, or if you have a bar code you can also scan it to link your ticket.  Once the ticket is linked to your My Disney Experience account, you will need to follow the prompts to assign that ticket to a specific guest.  If you encounter any problems with linking your tickets, feel free to call the Help Center to speak with a Cast Member.

    Linking your tickets to your My Disney Experience account before your trip will allow you to make FastPass+ selections in advance.  Guests who are staying at a Walt Disney World Resort Hotel may make their FastPass+ selections 60 days prior to check-in.  All other guests may make their FastPass+ selections 30 days before their arrival.

    I hope you enjoy visiting the Most Magical Place on Earth during the holiday season!  If we can answer any other questions for you, please stop by again.
    Samantha
thumbnail image for Samantha

Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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