Hello, dear Rachel!
Welcome to planDisney. I hope we can help you many times more before February is here!
February is a beautiful month to visit the
Walt Disney World Resort, in my opinion! The temperature is super comfortable for long days at the Theme Parks, and it's also the month of my birthday. Could it be any better? Okay, okay! Let's put the jokes aside and talk about your tickets. Shall we?
The
current modification policies depend on how your ticket was purchased and when. So I think you were on the right track when you called the Walt Disney World Resort to discuss your possibilities. If these tickets belong to a vacation package, for example, their expiration date will be different from the one currently in place for tickets purchased directly through the Walt Disney World Resort.
I think that a great option to accomplish your task is the
Chat feature. The Cast Members who take care of the Chat are usually
very knowledgeable and super friendly (they have the
best Disney puns!), so I think they would be perfect for helping you navigate this possibility. How does that sound?
I hope that you can soon move on to the next steps on your planning journey, Rachel! As more questions about
dining, itinerary planning, or
Theme Park scheduling come up, please let us know. We always
love to help fellow planners!
May the magic be with you,
Julie