• On Apr 6, 2021
    Leonor from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had tickets that I did not get to use before the pandemic. Will I still be able to use them??

    Hi Leonor, 

    Welcome and thanks for taking the time to visit us on planDisney with your question!

    Leonor, I’m sorry you were unable to visit the Disneyland Resort theme parks last year because of the pandemic. I’m excited for the magical day of April 30, 2021 when the theme parks will finally reopen for California residents with limited capacity. I cannot wait to return and stroll down Main Street, U.S.A. with a Mickey pretzel (my favorite!) in hand.

    Hakuna Matata, Leonor. According to the latest announcements from Disneyland Resort and Disney Parks Blog, Guests with previously purchased tickets (and couldn’t use them due to the closure as a result of the pandemic) can begin making reservations for park entry on April 12, 2021. Additionally, expiration dates for most ticket types have been extended, giving Guests more time to enjoy their trip back to the Disneyland Resort! 

    Leonor, I recommend that you ensure your valid theme park tickets are currently linked to your Disney account. You may have to re-link the tickets if they are not readily showing up. Some Guests have had their previously linked theme park tickets “disappear” from their Disney account because the original expiration date had passed. Most likely Stitch is wreaking havoc! Once linked, you should be able to access the theme park reservation system no earlier than 8 AM on April 12, 2021. When prompted, you’ll create your travel party, choose the date and park you wish to visit, review and confirm your selections! Ta-Da. You’ll be on your way back to the Happiest Place on Earth in no time!

    If you have issues linking your valid tickets to your Disney account, you can contact Ticket Services at (714) 781-4636 and a friendly Cast Member will gladly provide assistance. 

    I hope this information is helpful for you. Please don’t hesitate to visit us on planDisney again! We’re all EARS.

    Have a magical day,
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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