Mom and Child wearing Magic Bands
  • On Jan 3, 2022
    Darren from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Just got out tickets in the mail. We had two duplicate characters and was wondering if there was a way to pick which character card you get?

    Hi There, Darren! I’m so glad you came to visit us here at planDisney.

    Isn’t planning a Walt Disney World Resort vacation just so much fun? I bet it was super exciting opening the mail to find your tickets featuring some of our favorite Disney pals! It’s a fabulous reminder that your Walt Disney World vacation will be here before you know it!

    I am delighted to share that you can absolutely get your card swapped out for one with a different character on the front. If you are staying at one of the fantastic Disney Resort hotels, you can stop over at the front desk, where a Cast Member will surely be able to get this changed out for you.

    Alternatively, if headed right to one of the Walt Disney World Theme Parks, the team over at the Guest Relations booth located at the entrance to each park is there to make sure your day is practically perfect in every way. They would be more than happy to swap out your card for you!

    Darren, have you had a chance to check out the many fun and fabulous MagicBands featuring your favorite Disney Characters available for purchase on Did you know that you can use your MagicBand to enter theme parks, unlock the door to your Disney Resort hotel room, and even set up payment so you can purchase food and merchandise in the parks with just a tap? How cool is that? I’ll admit, I have quite an extensive collection as I love to pick out a new MagicBand ahead of each visit. It’s just such a fun way to express your style and enhance your day at Walt Disney World!

    If you decide to purchase a MagicBand, make sure to link it to your My Disney Experience account by selecting “My MagicBands and Cards” from the menu and then clicking on “Link” near the bottom of the page. You can then follow the prompts, and you will be all set!

    Darren, I hope you and your family have a magical time on your vacation. We just love answering questions for fabulous fellow Guests like you, so feel free to visit us again if you have any other questions.

    Bye for now!
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Meet the Panelist: Diana, New York

Hiya! I'm Diana from New York, and I'm so excited to help you plan your next Walt Disney World Resort vacation! Whether you're planning your first trip or just visiting "For the First Time in Forever," with all that Walt Disney World has to offer, it's easy to feel like you're headed "Into the Unknown." Just remember, "You've Got a Friend in Me!" So, let me be a "Part of Your World" to lend a helping hand as you plan your most magical Walt Disney World vacation! Learn More About Diana

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