Hi Lauren. Welcome to planDisney!
I’m so glad to hear you were able to get tickets and park reservations, and that you’ll be visiting the
Disneyland Resort theme parks really soon! After an extended closure, I’m guessing you’re more than ready to return to a land of Magic.
Stitch was probably wreaking havoc when you were trying to complete your purchase. Lauren, as you probably know, during the initial phased reopening of Disneyland Park and Disney California Adventure Park, only California residents will be allowed to visit the theme parks based on state guidelines. Cast Members at the entrance may require Guests to present valid identification to show proof of California residency. Therefore, you’re correct in that it’ll be important that the name on your ticket matches the name on your identification card. I suggest that you
contact Disneyland Resort Technical Support at (714) 520-6222 or Disneyland Ticket Services at (714) 781-4636. A friendly Cast Member will be able to help you with changing the name on your ticket. There may be a slight wait time before connecting to a Cast Member, but your patience is greatly appreciated.
Please don’t hesitate to
write us again if you have further questions, Lauren. We’re all EARS!
See ya real soon,
Kiki