dlr destinations 03
  • On Jun 26, 2023
    Roberta from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Got tickets then made reservations for grandkids on my disney app. account. How do they download and use the Geni without changing the park reservations I have for them?

    Hi there Roberta,

    Welcome to planDisney and thanks so much for your question! I love getting the opportunity to answer questions from fellow Arizonans!

    It sounds like you're planning a really fun trip to the Disneyland Resort for your grandkids. Based on your question, it seems like you're going to be all set and won't have anything to worry about, but let me walk through a few of the components you mentioned.

    First, along with your theme park tickets, you do also need theme park reservations to enter the parks. It sounds like you've made this step already and should be good to go so far!

    It sounds like you also purchased the Disney Genie+ Service for your grandkid's trip, which I'm a huge fan of. This acts as an added service and will take effect once they scan into their first park on the first day of their trip. Luckily, Disney Genie+ service is completely unrelated to theme park reservations, so you shouldn't have anything to worry about there.

    If your grandkids have their own Disney accounts, they can log into the Disneyland mobile app to link their tickets to the app. They can use the mobile app to see park maps, entertainment schedules, and show their ticket when they're ready to scan into the parks. Also, for your peace of mind, they're not able to alter theme park reservations through the mobile app, so no worries there!

    Overall, it sounds like you've really set your grandkids up for an amazing trip to the Happiest Place on Earth! Thank you again for your question, Roberta. If you think of any follow-ups, feel free to come back and see us here at planDisney. We'd love to help!

    Have a Magical Day,
    Greg
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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