Disneyland- Mainstreet Station
  • On Jul 12, 2021
    Marquita from TX Asked

    We both tickets made reservations but we had a family emergency might not be able to make it can we cancel or use the tickets another time

    Salutations Marquita! 

    Welcome to planDisney! Thanks so much for dropping by with a question for us! 

    I’m so sorry to hear about your family emergency. But, I am happy to report that you are certainly able to cancel your upcoming Theme Park Reservation and rebook for another day in the future. Let me walk you through the steps to make this change. First, log in to your Disneyland Account and select "My Disneyland" then click "Ticket and Reservation Details" and select "Cancel Reservation." Once you receive your confirmation of cancellation, you will be able to book a brand new theme park reservation for your desired date. The new reservation can be made immediately if you have a new date in mind, or at a later time if you're still unsure about your new plans. Disneyland Resort Theme Park Reservations are limited and subject to availability. So, please check the Availability Calendar to make sure your new desired date and theme park are accepting reservations for your ticket type.  

    I hope this helps! If you have any additional questions, be sure to send them our way! 

    Tiffanie 
thumbnail image for Tiffanie

Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childless millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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