Pandora Family Floating Mountains
  • On Jan 21, 2022
    Holly from kent Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Got tickets, linked to my, myDisneyexperience. added family to my friends/family list & sent invitation to adults - all plans. but can still only see me & them. They cant see the others adults and the kids I manage. need all to c whole party.

    Hi Holly,

    Welcome to planDisney and thank you for the question! 

    It sounds like you’ve done all the right things! You’ve got the Theme Park tickets with the “Family & Friends List” filled out. You’ve even sent the invitations to the parties involved, you’re that much closer to the magic. 

    From my experience, when I send someone the plans from my “Family & Friends List”, I’m only sending the plans between me and that individual. But there is a way to allow that individual to see all your plans, even ones they aren’t involved in. Go to your “Family & Friends List” within the My Disney Experience mobile app, select one of the guests that you shared the plans with, then in the middle of the page you should be able to select which plans that individual can see. If “Only Plans We Share” is selected, you’ll want to change this to “All My Plans”. You should do this for all the members of your party who have a My Disney Experience account. Keep in mind, for Disney Resorts Collection hotel or dining reservations you’ll also want to add each of the guests to the reservation within your My Disney Experience mobile app. If you select the reservation, there should be an opportunity for you to add all the guests in your party.

    If this doesn’t work, I suggest you reach out to the Walt Disney Travel Company. If you happen to have international calling, you can also talk to the My Disney Experience and MagicBands help desk. Either should be able to come up with another solution if the above doesn’t work.

    In the meantime, have you already selected your Disney Park Passes? You must have valid Theme Park admission and a Disney Park Pass per person, per day for entrance into all the Theme Parks. This is an important step in the planning process so you can make sure you’re getting the best Theme Park days for you and your party during the holiday. If you need to see the availability for any of the Theme Parks during your holiday, check out the Theme Park Reservation calendar.

    I hope this “Bit By Bryanna” is useful as you prepare for the World’s Most Magical Celebration. If you have further planning or holiday questions, feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

    Bryanna
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Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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