• On May 18, 2021
    Estephany from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I have 4 tickets for June, but one person from my party is not available to go anymore. I was wondering if that 1 ticket can be used for another time? Or issue a refund? And if the name can be changed on that ticket.

    Hi there, Estephany!

    I’m glad you stopped by planDisney with your question about the Disneyland Resort. Hooray-- your pixie-dusted vacation is just around the corner!

    I’m sorry to hear that someone in your group won’t be able to join you. However, there’s no need to worry because you still have plenty of options available to you. You can call the Disneyland Resort at (714) 781-4636 for assistance with reassigning an unused ticket to another person prior to your arrival, or this can be done in person at the resort ticket booths. Even if a theme park ticket expires, you can always use the amount you paid as credit toward a new valid ticket in the future.

    I hope this answers your question, Estephany, and that your visit to the Happiest Place on Earth is a dream come true! Please write back with any other planning questions you may have.

    Wishing you magic,
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Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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