Hello Katy,
Welcome! It's so great to see you here today Katy, and as the current
UK-based Panelist here at planDisney, it really will be my pleasure to assist you.
Hakuna Matata! When booking a magical holiday package direct with the
Walt Disney Travel Company, and then ensuring that your
holiday confirmation number is successfully linked to your My Disney Experience account - you'll find that upon check-in to your
Disney Resorts Collection hotel, you should be all set!
This means that the
Magic Tickets included within your holiday package, and which are linked to your
My Disney Experience account, should with just a bibbidi-bobbidi-boo automatically become active upon check-in to your Disney Resorts Collection hotel.
Physical Disney Theme Park Tickets (or Keys to the World Cards) can be collected upon check-in at your Disney Resorts Collection hotel, plus, it's always possible to opt to purchase a
MagicBand which can be linked to all your holiday package entitlements within your My Disney Experience account!
It might also be useful to know that
Guests with Disney Resorts Collection hotel and ticket packages (and also for flight-inclusive holidays), should receive travel documents prior to arrival as they are sent out approximately 14 to 28 days ahead of the scheduled Guest departure date.
Katy, I hope that I've been able to provide a little pixie-dusted insight for you today! If you should have any further questions at all concerning your upcoming May holiday to the most magical place on earth, then please do pop back to me here at planDisney.
Have a great Disney day ~
Jane