Toy Story Land Slinky Dog Dash
  • On Nov 20, 2021
    Friend from FL Asked

    I have 4 tickets for Hollywood Studios for the 22 of december. Now I need to change the dates since my husband vacations date were change. I have been 2 hrs in the phone waiting for somebody to answer..... I need help

    Hi, Friend! Welcome to planDisney! 

    I'm so sorry you're having trouble making changes to your vacation plans. Let's see if we can get everything back on track so you can still have a Walt Disney World Resort adventure that's as magical as can be! 

    The Disney elves at Guest Relations have been really busy this holiday season, so unfortunately, that means long waits on hold for those of us trying to get through with a question. But the good news is that you should be able to make the change yourself right in your My Disney Experience account! Just head over to the Walt Disney World home page and click on "Sign In or Create Account" to log in. Then, follow these steps:

     - Click on the "My Disney Experience" logo in the menu bar.
     - On the next page, scroll down to "My Plans, Reservations and Tickets."
     - Click on the "Tickets & Memory Maker" tab in that section.

    You should see a prompt next to each ticket listed allowing you to change or modify it. Click there and follow the directions to select a new start date for your tickets, and that should do it! 

    One more quick thing: Once you've changed the dates on your tickets, don't forget that you'll also need to make new Disney Park Pass theme park reservations. Your existing reservations won't transfer with the new ticket dates, so this is going to be an important step.

    If you're unable to make the change online, you'll want to go ahead and try to speak to a Cast Member. But I have my fingers crossed that this method works and you won't have to spend any more time on hold!

    Friend, whenever you're able to reschedule your vacation, just know that the magic will be there for you and your family. I wish you a joyous holiday season, and I hope we'll see ya again real soon!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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