• On Aug 6, 2021
    Jessikamarie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I have 2 tickets that expired, due to COVID we were unable to use them . It’s so hard getting through to talk to someone to get the tickets fixed . Would you be able to get me help with that?

    Sweetest Salutations, Jessikamarie! 

    And a very warm welcome to planDisney! Thanks so much for bringing your question our way! 

    So far, the Disneyland Resort has announced expiration date extensions for a few different promotional theme park ticket types including Southern California Resident Tickets, Canada Resident Tickets and 2020 Military Salute Tickets. Please check the Disneyland Resort website for more information about the new ticket expiration dates for these promotional ticket offers. Non-promotional single day tickets that expire on March 31, 2021 and non-promotional multi-day tickets that expired on January 12, 2021 have had the expiration date extended! You may now use your tickets through December 16, 2021! 

    As you may know, the Disneyland Resort is currently managing attendance through a Theme Park Reservation system. All Guests are required to obtain an advanced Theme Park Reservation for theme park entry. This reservation is required in addition to the valid theme park admission you currently hold. So, please link your tickets to your Disneyland account and make a reservation for your desired date and theme park. Reservations may be made up to 120 days in advance. I suggest checking the Availability Calendar first to confirm your desired date and theme park are available to book.  

    I hope this information is helpful! Please come back and see us if you think of any more questions! 

thumbnail image for Tiffanie

Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.