Chewbaca
  • On Nov 7, 2022
    Alma from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When does my tickets expire

    Hiya, Alma!

    Welcome to planDisney! Thank you so much for sending this Disneyland Resort vacation planning question to us hEAR!

    Oh Boy! I'm so sorry that you're having a bit of ticket trouble, Alma. Sadly I don't have the proper magic mirror to see inside your My Disneyland Account to pull up your Theme Park Admission Tickets. However, I do have a few tips and tricks that might be able to dig a bit deeper into this mystery:

    ~Standard Theme Park Admission Tickets that are 100% wholly unused are usually valid for about a yEAR from their purchase date.

    ~A great place to double-check your use-by dates is in your Disneyland Mobile App. If you open the app, click the three stacked line icon in the bottom right corner, and then click 'Tickets and Passes." You'll be taken to yet another new screen where all of your valid admissions live. If you can see your ticket, it should have the expiration date underneath your name. If you can't see your pass, then it's already expired. But have no fear, because while the use date of your pass has passed, the funds that you spent toward your ticket are safe. To apply your previous ticket towards the purchase of a new pass of the same amount or higher, you'll need to reach out to the Ticket Helpline at (714) 781-4636.

    ~Guests can redeem Multi-day Ticket (2-day, 3-day, etc) subsequent days at any point up to 13 days from the ticket's first day of use.  (Ex: You can redeem your first day on the 1st, your second day on the 6th, the third day on the 7th, the fourth day on the 10th, and the fifth day on the 13th, all on the same ticket!)

    ~Promotional passes and specially discounted tickets have their own set of rules as far as expiration goes. If you purchased a ticket during a specific promotion and did not use it, you can apply its value towards the cost of a future ticket by calling the Ticketing Helpline at (714) 781-4636.

    I hope that one of these tip tidbits helped to clEAR up your question, Alma, and helped to plan for an upcoming Disney day! Be sure to follow the official planDisney Panel Instagram account for even more tips and tricks. And if you have any more Disneyland Resort vacation planning questions, We're All Ears!

    ~Kristen N. 
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I am a preschool mom and military wife who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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