• On Sep 19, 2020
    Adrian from OR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, we have tickets for Disneyland we couldn’t use due to covid and would like to reschedule a date. Are we able to do this knowing we may have to reschedule it again due to covid? If so, how do we go about it?

    Good day, Adrian! 

    Thanks for stopping by with a question! A very warm welcome to planDisney

    Plans change! And lucky for you, the Disneyland Resort makes it easy for you to enjoy a memorable vacation when the time is right for you and your family! Unused single day tickets and wholly unused multi-day tickets are valid for a future visit through the end of the stated expiration date. If you are unable to use your ticket before the stated expiration date, don’t worry! According to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. If your ticket expires before you have a chance to visit the Disneyland Resort, simply go to a Main Entrance ticket booth once the theme parks reopen to apply your eligible ticket amount towards a new ticket purchase. If you have additional questions, please contact Tickets Services at (714) 781-4636. 

    Please come see us again with your future vacation planning questions! We’re all EARS! 

    Tiffanie 
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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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