MagicBand+ on Friends
  • On Jul 3, 2023
    Greg from IA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    where are my tickets on my disney experience app?

    Hey, Greg! Welcome to planDisney.

    I see you have an upcoming trip to The Most Magical Place on Earth. So we better find those tickets!

    Greg, if you've purchased theme park tickets through the Walt Disney World website, they've hopefully been automatically linked to the account through which they were purchased. To check if your tickets are linked, open your My Disney Experience mobile app, tap the three horizontal lines at the bottom right, and tap "Tickets and Passes" If you see some tickets, you're good to go! In the words of Cogsworth, “If it’s not Baroque, don’t fix it.”

    However, if your tickets are not automatically linked, you'll have to link them manually. If you purchased your theme park tickets from the Walt Disney World website, you should have received a confirmation email from Walt Disney World Reservations. In this email, you should find a barcode with a 12-digit ID number. If you purchased your tickets from a third-party company, they should have sent you an e-ticket with a barcode and a 12-digit ID number.

    If you're having trouble locating your ID number, Greg, I'd suggest calling the "Existing Tickets" team. A friendly Cast Member will be able to use all their expertise to help you.

    I hope that's helpful, Greg. Please stop by planDisney again if there is any way that we can serve you. See ya real soon!

    Mike
thumbnail image for Mike

Meet the Panelist: Mike, Virginia

I'm Mike, a Disney-loving "scouser." I have a wonderful wife and two young children who share my obsession for all things Disney. I've always been enchanted by the magic of Walt Disney World Resort - the charming music, captivating beauty, enthralling attractions, and breathtaking shows spark my imagination and fill me with a sense of awe. I'm perpetually planning my next Disney adventure! If you're interested in makin' memories at "The Most Magical Place on Earth" then you've got a friend in me.
Learn More About Mike

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