Hey, Greg! Welcome to planDisney.
I see you have an upcoming trip to The Most Magical Place on Earth. So we better find those tickets!
Greg, if you've purchased theme park tickets through the Walt Disney World website, they've hopefully been automatically linked to the account through which they were purchased. To check if your tickets are linked, open your
My Disney Experience mobile app, tap the three horizontal lines at the bottom right, and tap "Tickets and Passes" If you see some tickets, you're good to go! In the words of Cogsworth, “If it’s not Baroque, don’t fix it.”
However, if your tickets are not automatically linked, you'll have to link them manually. If you purchased your theme park tickets from the
Walt Disney World website, you should have received a confirmation email from Walt Disney World Reservations. In this email, you should find a barcode with a 12-digit ID number. If you purchased your tickets from a third-party company, they should have sent you an e-ticket with a barcode and a 12-digit ID number.
If you're having trouble locating your ID number, Greg, I'd suggest calling the "
Existing Tickets" team. A friendly Cast Member will be able to use all their expertise to help you.
I hope that's helpful, Greg. Please stop by planDisney again if there is any way that we can serve you. See ya real soon!
Mike