Hi there, Kim. Welcome to planDisney. Thanks for taking the time to visit us with your question.
I understand your need to delay your trip to the
Happiest Place on Earth due to health concerns. I regret to inform you that Disneyland Resort theme park tickets are non-refundable; however, please rest assured that you can reschedule your visit for a later date. Even if you cancel your theme park reservations, your tickets remain valid until their expiration date!
You can cancel and make new park reservations conveniently by logging into your Disney account on the
Disneyland mobile app. On the home page of the app, you’ll see “Park Reservations” with your current visit information listed. Click on “Manage or Make Reservations>”. Under “My Theme Park Reservations”, tap on “Cancel Reservation”.
Just follow the prompts to make the necessary cancellations for your upcoming trip.
Once you’re canceled your current reservation, you can then make theme park reservations for a new date. Just be sure to check out the
Theme Park Reservation Availability calendar to ensure the new date you wish to visit is available. Once you’ve successfully made new
theme park reservations, you’ll receive a confirmation email with unique QR codes.
If you have more trip-planning questions, please don’t hesitate to visit us again on
planDisney.
See ya real soon,
Kiki